Legal
Terms and Conditions
Last updated: July 27, 2026 · Effective: July 27, 2026
These Terms of Service ("Terms") are a binding agreement between you and SoGood AI Inc. ("SoGood", "we", "us"), a company incorporated in the State of New York, United States, with a registered address at 570 Broome Street, 23B, New York, NY 10013. They govern your access to and use of the SoGood.ai website, apps, and services (together, the "Service"). Our Privacy Policy is incorporated into these Terms by reference.
By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. What SoGood Is
SoGood.ai is an AI cofounder platform. You describe a business idea; SoGood turns it into a structured business case and then runs a fleet of AI agents that work on that business on your behalf — for example, generating a brand and website, registering a domain, drafting and sending email, publishing content, and running marketing. You direct the agents and remain responsible for what they do. Section 6 explains this in detail.
The Service assists you; it does not replace your own judgment, and it is not a provider of legal, financial, tax, accounting, or professional advice.
2. Definitions
- "Agent" — an automated, AI-driven process that performs tasks within the Service on your behalf.
- "AI Output" — any content the Service or an Agent generates for you, including code, text, brand names, images, websites, plans, and messages.
- "Customer Data" — data you submit to the Service or that Agents create, collect, or process for your project, including business information and any data from third parties (such as your own customers) that you route through the Service.
- "Credits" — the prepaid units consumed when Agents perform work. SoGood has two kinds: Plan Credits, which come with a paid subscription and refresh at the start of each billing period, and Top-up Credits, which you buy separately in packs. See Section 8.
- "Model Providers" — the third-party AI providers whose models power the Service. Today this is Anthropic (Claude); we may add or change providers.
- "Service Providers" — the third parties that help us operate the Service (hosting, payments, email, analytics, and similar), listed in our Privacy Policy.
- "Usage Data" — technical and operational data about how the Service is used, such as logs, metrics, event telemetry, session recordings, device and browser information, IP address, and approximate location. Some Usage Data is linked to your account identifier or a visitor identifier and can identify you. How we collect and use it is described in our Privacy Policy.
3. Your Account
- Age. You must be at least 18 years old to use the Service.
- Accuracy. Provide accurate account information and keep it current.
- Security. You are responsible for activity under your account and for keeping your credentials secure. Tell us promptly here if you suspect unauthorized use.
- One human behind the account. Accounts are for a named person or organization. You may not share credentials or resell seats.
4. License to Use the Service
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service to plan, build, and operate your own business. All rights not expressly granted are reserved.
5. Acceptable Use
You agree not to, and not to direct an Agent to:
- Break the law, infringe anyone's rights, or violate a third party's terms (including a Model Provider's or Service Provider's terms).
- Generate or distribute content that is illegal, harmful, deceptive, hateful, harassing, or sexually exploitative, or that facilitates fraud, spam, malware, or scams.
- Send email or messages to recipients you have no lawful basis to contact (see Section 6), or in violation of anti-spam law (e.g., CAN-SPAM, GDPR/ePrivacy): send unlawful spam, fail to honor opt-out or unsubscribe requests, use false or misleading headers or subject lines, or omit required sender identification and a valid physical postal address. For recipients in the EU or UK, you must also have the prior consent (or valid soft opt-in) that the ePrivacy rules and GDPR require before sending marketing messages; the physical-postal-address requirement above is a US CAN-SPAM element.
- Impersonate a person or organization, or misrepresent AI Output as human-generated where doing so could mislead or cause harm.
- Create login pages, authentication forms, payment forms, or other interfaces that impersonate or mimic another service to collect credentials or payments under false or deceptive pretenses, or clone or substantially replicate the brand identity of a third party.
- Upload or process sensitive or regulated data without the right to do so — including health information subject to HIPAA, government IDs, full financial account numbers, or special-category personal data — unless we have agreed in writing to support it.
- Copy, resell, sublicense, or run the Service as a service bureau for third parties; reverse-engineer, decompile, or extract model weights; scrape or use unauthorized automation; or circumvent security, rate limits, or Credit metering.
- Use the Service or its AI Output to build, train, or improve a competing AI model or a competing product.
- Interfere with, overload, or disrupt the Service or the infrastructure behind it.
We may investigate suspected violations and cooperate with law enforcement. See also Sections 9 (Termination) and 18 (Indemnification).
6. Autonomous Agents — Your Authorization and Responsibility
This is the core of how SoGood works, so read it carefully.
- You authorize the Agents. When you start and run a project, you instruct us and our Agents to act on your behalf. Depending on what you enable, an Agent may: register or purchase a domain name; create and publish a website and content; create accounts on third-party platforms; connect to and send, receive, and read email from a mailbox you connect; run and pay for advertising; and otherwise take actions in the ordinary course of building and running your business.
- Agents act as your electronic agent. When an Agent takes an action at your direction, or under the permissions, budgets, schedules, credentials, integrations, or settings you enable (each an "Agent Action"), it acts as your electronic agent, and that Agent Action binds you as if you had taken it yourself — as contemplated by the Uniform Electronic Transactions Act (UETA) and similar laws. Agent Actions may occur automatically, without prior human review of each individual action, based on the configuration you set.
- These actions are real and can have real consequences — money spent, domains registered, emails delivered, content published under your name or brand. You are responsible for them as if you had taken them yourself.
- You must supervise. The Service gives you controls to review, approve, pause, and stop Agent activity, and to disconnect integrations. You are responsible for monitoring your projects and for the results of Agent Actions taken under the configuration you enable, whether or not you reviewed or approved each one individually. This does not make you responsible for losses caused by a defect or malfunction in the Service itself, and it does not affect any right you have under applicable law to correct or reverse an erroneous automated transaction.
- You must have the rights. You represent that you have the rights and permissions needed for everything you direct an Agent to do — including the right to use any brand, content, data, or mailbox involved, and a lawful basis to contact the people your Agents email or market to.
- Spending. Some Agent actions cost money (e.g., domain registration, ad spend) and consume Credits or charge a connected payment method. You are responsible for those charges. Except for liability that cannot be limited under applicable law (including our own fraud, gross negligence, or willful misconduct), we are not liable for spend that results from instructions you gave or actions you allowed.
- We are not your agent in a legal sense. SoGood provides tools that act on your configuration; nothing here makes SoGood your legal agent, partner, employee, or fiduciary, or makes us responsible for your business or its obligations.
7. Domains, Subdomains, and the SoGood Badge
- Domains registered for your project. When an Agent registers a domain for your project, SoGood registers and holds that domain on your behalf under its own registrar account, subject to the registrar's and ICANN's rules and your payment of applicable registration and renewal fees. The domain is dedicated to your project and you direct how it is used, but you are not the ICANN registrant of record, and there is no self-service transfer of a domain to another registrar today. If you need to move a domain, contact us here and we will work with you within what the registrar allows.
- Subdomains and hosting. If we provide a SoGood subdomain or host a generated site, we may reclaim a subdomain that is inactive, infringing, impersonating, or abusive (generally with reasonable notice, immediately for violations).
- "Built with SoGood.ai" badge. Sites generated on the Free plan display a "Built with SoGood.ai" badge. Paid plans may remove it. You may not remove or hide the badge except through a plan that permits it.
8. Subscriptions, Credits, Fees, and Payments
- Plans. We offer a Free plan, paid Pro and Expert plans, and Credit packs. Current prices, included Credits, and limits are shown in the app before purchase and may change; we'll give notice of changes to a plan you're on.
- Two kinds of Credits. Credits are prepaid units consumed as Agents perform work. SoGood has two kinds. Plan Credits come with a paid subscription and refresh at the start of each billing period; they do not roll over, so unused Plan Credits expire at each reset. Top-up Credits are bought separately in packs, add to your balance, and do not expire. Credits are consumed as work is performed, based on the effort expended, regardless of whether you are satisfied with the result. Credits are not currency, are non-transferable, and are non-refundable except where law requires or as expressly provided in these Terms (see "If we discontinue the Service").
- Billing and renewal. Paid plans bill in advance and renew automatically each period until cancelled. Credit packs and metered charges are billed as incurred. Payments are processed by Stripe; the payment processor's records are authoritative for what was charged.
- Cancellation. You can cancel a subscription at any time from your account; it stays active through the end of the current paid period. When it ends, any unused Plan Credits are forfeited, while Top-up Credits you have already purchased remain in your balance. We do not provide prorated refunds for partial periods.
- Refunds. Fees and Credits are non-refundable except where required by law or as expressly provided in these Terms (see "If we discontinue the Service" below).
- Taxes. For business customers, prices exclude taxes; you are responsible for applicable taxes, must provide any required tax IDs, and EU/UK business customers account for VAT under the reverse charge where applicable. For consumers in the EU and UK, where we are registered to collect VAT in your country, displayed prices are inclusive of that VAT, which we charge and remit (see Section 25). US sales tax, where applicable, is added at checkout.
- Authorization to charge. By adding a payment method, you authorize us and our payment processor to charge it for recurring subscription fees, Credit purchases, and usage-based or Agent-incurred charges (such as domain registration and ad spend) as they are incurred, without requiring separate confirmation for each charge.
- Spend controls and auto-charges. The Service provides in-product controls to limit spend, including daily ad-spend budgets and a wallet balance that acts as a hard ceiling: when Credits run out, Agent work that costs money is soft-blocked until you add more. We do not automatically charge your saved payment method to keep paid Agent actions running; if we later offer optional ad auto-refill, we will get your consent and notify you before any such charge. If you start a paid plan with a free trial, we collect a payment method up front and the plan auto-converts to a paid subscription at the end of the trial unless you cancel first. You are responsible for configuring these controls, which act as your contractual circuit-breakers on Agent spend.
- Free-trial reminders. Where a free or promotional period lasts longer than 31 days, we send you a reminder — between 3 and 21 days before the trial converts — of the upcoming charge, the price, and how to cancel, as California's Automatic Renewal Law requires. We disclose the post-trial price before you start.
- Your own customers' payments. To the extent Agents help you collect payments from your own customers, you are the merchant of record for those transactions and are solely responsible for chargebacks, refunds, disputes, tax collection and remittance, and compliance with payment-network rules.
- Failed or disputed payments. We may suspend paid features if a charge fails or is reversed.
- Not a bank or money transmitter. SoGood is not a bank, money transmitter, or payment institution, and Credits and any wallet balance are not money, deposits, or stored value. Your wallet balance is a prepaid balance usable only to pay for the Service and Agent-incurred charges; it earns no interest and is redeemable only within the Service.
- If we discontinue the Service. If we discontinue the Service, or a paid feature you rely on, other than for your breach, we will give reasonable notice and refund any unused prepaid balance in your wallet and any unused Top-up Credits; Plan Credits expire. Refunds go to your original payment method where practical.
9. Term, Suspension, and Termination
- These Terms apply while you use the Service.
- You may stop using the Service and delete your account at any time.
- We may suspend or terminate your access — with notice where practical, immediately where necessary — for breach of these Terms, non-payment, fraud, risk to others or to the Service, or to comply with law.
- On termination, your license ends and, subject to the export window below, we may delete your data as described in the Privacy Policy. On termination for your breach, unused Plan Credits are forfeited; unused Top-up Credits you have paid for are refunded or remain available, except to the extent we apply them against losses your breach actually caused. Sections that by their nature should survive (Sections 5, 8, 12, 13, 15, 16, 17, 18, 19, and 20) survive termination.
- Export window. For 30 days after termination (unless a shorter period is required by law or a longer one is agreed in writing), you may request a copy of your Customer Data, generated code, and AI Output before we delete it. To request an export, contact us here. After that window, we may delete this data as described in the Privacy Policy, and we are not obligated to retain or return it.
- Effect on running Agents. On suspension or termination, active Agents stop, and we may pause, complete, or cancel Agent Actions already in progress. You remain responsible for charges already incurred or committed before then (for example, ad spend already placed or a domain already registered), and we are not liable for Agent Actions, campaigns, or tasks that are interrupted, delayed, or cancelled as a result.
10. Service Availability, Changes, and Dependencies
- Dependencies. The Service depends on third parties — Model Providers, hosting, payment, email, domain, and analytics providers. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
- Changes and discontinuation. We may add, change, suspend, or discontinue features, and we may discontinue the Service as a whole. For a material discontinuation of the Service, or of a paid feature you rely on, we will give reasonable advance notice by email or in-product where practical. What happens to a prepaid wallet balance in that case is described in Section 8.
- Force majeure. Neither party is liable for any delay or failure to perform (other than your payment obligations) caused by events beyond its reasonable control — including Model Provider or infrastructure outages, changes, price changes, or model deprecations; internet, hosting, or third-party service failures; labor disputes; natural disasters; war or civil unrest; or government action.
11. Beta and Experimental Features
We may offer features labeled beta, preview, or experimental. They are provided "as is," may change or be withdrawn at any time, and are not covered by any service commitment. Use them at your own risk.
12. AI Output — Accuracy and Reliance
- AI Output can be wrong. It may be inaccurate, incomplete, outdated, offensive, biased, or unsuitable, and different users may receive similar output. Without limitation, generated code may contain bugs, errors, or security vulnerabilities; Agents may misunderstand your requirements or prompts; and output may be non-optimal, may not follow best practices, or may infringe third-party rights. You are responsible for reviewing and validating AI Output before you rely on it, publish it, or send it to anyone.
- Not professional advice. Do not rely on AI Output for legal, financial, tax, medical, safety-critical, or other professional decisions without independent, qualified review.
- Your accountability. You are responsible for how you use AI Output and for any content your project publishes or sends.
13. Your Content and Data
- You keep your rights. You retain all rights you already have in your Customer Data. You grant us only the license needed to operate the Service for you (see Section 15).
- We do not train on your data. We do not use your Customer Data or AI Output to train, fine-tune, or improve generalized AI models, and we require our Model Providers not to train their models on data we send through their APIs. (Anthropic does not train its models on API inputs by default.) We may use de-identified and aggregated Usage Data to operate and improve the Service.
- Your responsibilities. You are responsible for having the rights and a lawful basis for the Customer Data you provide or direct Agents to collect, and for backing up anything you can't afford to lose.
- No regulated data without agreement. Don't put HIPAA, PCI cardholder, or similar regulated data into the Service unless we've agreed in writing to support it. If you process your own customers' personal data through the Service, a separate data processing agreement may be required — contact us here.
14. Third-Party Model and Infrastructure Providers
The Service routes work to Model Providers and other Service Providers to function. Your Customer Data and Project Data (the business and project information you route through or create in the Service) may be processed by them solely to deliver the Service, and that Customer Data and Project Data is not sold or used by them for advertising. This statement is about the Customer Data and Project Data you route through the Service; it does not describe the analytics and advertising cookies on our marketing website, which are covered by our Privacy Policy and may there be treated as sharing or a sale. Your use is also subject to those providers' applicable terms. We are not responsible for third-party providers' acts, omissions, or availability, but we do choose them with care and bind them to appropriate confidentiality and data-protection obligations.
15. Ownership
- Our rights. We and our licensors own the Service — the platform, software, models we license, designs, the "SoGood" and "SoGood.ai" names and logos, and all related intellectual property, plus aggregated and de-identified Usage Data. These Terms grant you no ownership of them.
- Your rights. As between you and us, you own your Customer Data and the AI Output generated for you. You grant us a worldwide, non-exclusive, royalty-free license to host, copy, process, display, and transmit your Customer Data and AI Output only as needed to provide, secure, and support the Service for you, and to comply with law. This license ends when we delete the data, except for de-identified/aggregated data and backups retained per the Privacy Policy.
16. Feedback
If you send us feedback, ideas, or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.
17. Disclaimers of Warranties
THE SERVICE, ALL AI OUTPUT, AND ALL AGENT ACTIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE OR AI OUTPUT WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE MAY NOT APPLY TO YOU. Nothing in this Section limits mandatory consumer rights; if you are an EU or UK consumer, see Section 25.
18. Indemnification
You will defend, indemnify, and hold harmless SoGood AI Inc. and its officers, employees, and agents from any claims, damages, losses, and costs (including reasonable legal fees) arising out of or related to: (a) your use of the Service and any actions you direct or allow Agents to take; (b) your Customer Data or AI Output you use or publish; (c) your violation of these Terms or of any law or third-party right (including a Model Provider's or Service Provider's terms); and (d) cost-abuse of Agents, Credits, or connected accounts. This indemnity does not apply to claims to the extent caused by our own breach, negligence, or infringement; and, to the extent you are a consumer, it applies only as far as applicable law permits.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (i) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) USD $100. THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
The exclusions and limits in this Section do not apply to liability that cannot be excluded or limited under applicable law — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or for your indemnification obligations.
20. Governing Law and Dispute Resolution
- Governing law. These Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-laws rules.
- Arbitration and class-action waiver. Any dispute not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or its Commercial Arbitration Rules where the Consumer Rules do not apply), before a single arbitrator, seated in [STATE/venue] (you may elect to appear by phone or video), and you and we waive the right to a jury trial and to participate in a class or representative action. We will pay the AAA case-initiation and arbitrator fees to the extent the AAA Consumer Rules require; otherwise each party bears its own attorneys' fees and costs, except where the arbitrator or applicable law provides otherwise. You may opt out of arbitration within 30 days of first accepting these Terms by contacting us here. If arbitration is unavailable, the exclusive venue is the state and federal courts located in New York.
- Exceptions to arbitration. Notwithstanding the above, either party may (i) bring an individual claim in small-claims court if it qualifies; (ii) seek injunctive or other equitable relief in a court of competent jurisdiction to stop actual or threatened infringement, misappropriation, or violation of intellectual property or confidentiality rights; and (iii) litigate disputes over the validity, enforceability, or infringement of intellectual property. These matters are excluded from mandatory arbitration and the class-action waiver.
- Where arbitration does not apply. The arbitration agreement and class-action waiver also do not apply to disputes that applicable law makes non-arbitrable — including, in the US, claims under the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act (at the claimant's election) and claims for public injunctive relief — or to consumers to the extent binding pre-dispute arbitration or class waivers are not enforceable under the mandatory law of the consumer's residence (EU/UK consumers, see Section 25).
- Informal resolution first. Before filing, contact us here and give us 30 days to try to resolve the matter.
- Time to bring a claim. To the extent permitted by law, any claim relating to the Service or these Terms must be brought within one year after the claim arises; otherwise it is permanently barred. This shortened period does not apply where prohibited by law (including Florida, Missouri, South Carolina, and Alabama), or to claims that cannot be shortened by agreement, and it does not displace a later accrual date under an applicable delayed-discovery rule.
- Coordinated or mass filings. If 25 or more arbitration demands raising similar claims are filed by or with the coordination of the same or coordinated counsel, the parties will resolve them using the AAA's mass-arbitration or bellwether procedures where available.
21. Copyright and Illegal Content
We respect intellectual property rights and respond to clear notices of alleged infringement under the Digital Millennium Copyright Act (DMCA).
- Notice of infringement. To report content you believe infringes your copyright, send a written notice to our Designated Copyright Agent here that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and enough detail for us to locate it; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner (17 U.S.C. § 512(c)(3)).
- Counter-notice. If your content was removed and you believe that was a mistake or misidentification, you may send a counter-notice here with the information required by 17 U.S.C. § 512(g), including your consent to the jurisdiction of the federal court for your district. We may restore the content as the DMCA allows.
- Repeat infringers. We terminate, in appropriate circumstances, the accounts of users who are repeat infringers.
- Designated Copyright Agent. SoGood AI Inc., 570 Broome Street, 23B, New York, NY 10013, phone +40 747 078 341, contact us here. Section 512(c)(2) requires this agent to be registered with the U.S. Copyright Office Designated Agent Directory.
- Illegal or abusive content. To report illegal or abusive content, contact us here. We may remove content that violates these Terms or the law.
- EU notices (Digital Services Act). Users in the EU may send notices about illegal content here; we maintain the contact point the Digital Services Act requires.
22. Changes to These Terms
We may update these Terms. For material changes, we will give at least 30 days' notice by email or in-product notice before they take effect. Your continued use after the effective date means you accept the updated Terms. Changes apply only going forward, not to disputes that have already arisen. A change to the arbitration provisions in Section 20 does not apply to you unless you affirmatively accept it. EU and UK consumers may reject a disadvantageous change and terminate without penalty (see Section 25).
23. Survival
Sections that by their nature should continue after termination — including Sections 5, 8, 12, 13, 15, 16, 17, 18, 19, and 20 — survive.
24. Miscellaneous
- Publicity. We may identify a business customer and use its name and logo in marketing, unless it tells us not to here. For individual consumers, we use your name or likeness in marketing only with your consent.
- Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
- Entire agreement; order of precedence. These Terms and the Privacy Policy are the entire agreement between us on this subject and supersede prior agreements. Nothing in this clause limits liability for fraud or fraudulent misrepresentation, or overrides mandatory pre-contract information we must give you by law.
- Waiver and severability. Failure to enforce a term is not a waiver; if a term is unenforceable, the rest stays in effect.
- Export and sanctions. You will comply with applicable export-control and sanctions laws and are not located in an embargoed region or on a restricted-party list.
- Notices. We give notices by email or in-product; you send notices here.
- Electronic communications and signature. You agree to transact electronically. Creating an account, clicking to accept, or using the Service is your electronic signature and shows your agreement to these Terms under the U.S. E-SIGN Act and UETA. You consent to receive these Terms and any notices, disclosures, and other communications electronically — by email or in-product — and agree that electronic delivery meets any legal requirement that they be in writing.
- No third-party beneficiaries. These Terms create rights only for you and us, and for no one else — except that the people and entities entitled to indemnification under Section 18 may enforce that Section.
- Headings. Section headings are for convenience only and do not affect how these Terms are read.
25. Consumers in the EU and UK
If you use the Service as a consumer (an individual acting outside your trade, business, or profession) and you are resident in the European Union or the United Kingdom, the following apply and prevail over anything else in these Terms to the extent of any conflict:
- Your mandatory rights are preserved. Nothing in these Terms — including the governing-law, arbitration, warranty-disclaimer, liability-limit, and change-of-terms provisions — removes or limits any right or remedy you have under the mandatory consumer-protection law of your country of residence that cannot be waived by agreement.
- 14-day right of withdrawal. You may withdraw from a purchase of a subscription or Credits within 14 days without giving a reason, as provided by the EU Consumer Rights Directive (2011/83/EU) and, in the UK, the Consumer Contracts Regulations 2013. Where the law requires your express request and acknowledgement to begin the service during that period, we ask for it at checkout.
- Refund on withdrawal. If you withdraw in time we refund what you paid; if you asked us to begin the service during the withdrawal period, we may charge a proportionate amount for what you used. The "non-refundable" and "no prorated refund" statements in Section 8 do not override this right.
- Statutory conformity. The "as is," warranty-disclaimer, and beta provisions do not exclude our duty to provide a Service and digital content that conform to the contract under the Digital Content Directive (EU) 2019/770 and equivalent UK law, nor limit your remedies for non-conformity.
- Disputes. The arbitration and class/representative-action waiver in Section 20 do not apply to you to the extent they are not binding under the law of your country of residence; you may bring proceedings in your local courts and keep the protection of that law's mandatory rules.
- Changes. If we change these Terms to your disadvantage, you may reject the change and terminate without penalty; we will not treat continued use as acceptance where the law does not allow it.
- Pricing and VAT. Where we are registered to collect VAT in your country, prices shown to you as a consumer are inclusive of that VAT, which we charge and remit at your country's rate.
26. Contact
SoGood AI Inc. · 570 Broome Street, 23B, New York, NY 10013 · Contact